WELLBEING BUSINESS FUNDAMENTALS MARKETING ECOSYSTEM & PROCESS

In this industry, trust and empathy are non-negotiables. In order to build an aligned audience, and transform them into fulfilled clients, you need to demonstrate that you can be trusted, and that you deeply understand their needs. 


The core of our entire ethos and process is executing excellent copywriting and content creation. This means that your message can be communicated in the most effective way to your ideal audience - and it will connect with them. 


The rest is making sure it looks appealing and using advanced technology to automate the process.


“Stefan is a master of marketing. I highly recommend working with him”

Brandee Sabella

Partner

Rythmia Life Advancement Center

1. Copywriting and Content Creation Stage 1: Creation of Central Messaging Document

The copy we create at Gaia isn’t simply pretty words that look good on the page. We use in-depth customer research to uncover what’s really going on in your perfect customer’s head right now. And then we use conversion-focused copywriting techniques to take that exact language and weave it through your funnel - so your potential customers see themselves right on the page.


This is the magic that will help you find the right audience, and hold onto them through the customer lifecycle.


Know your audience

Without knowing your audience, you end up targeting the wrong people with your message - wasting money on ads that are put in front of people who will never buy from you. Get the right audience, right at the start, and your ROI will be so much higher.


  • Our Central Messaging Process unpacks everything you need to know about your audience, so we can speak to them effectively through your funnels - increasing conversions, and driving your business growth.


This document forms the spine of your marketing - a centralized messaging doc that uncovers your ideal audience, clarifies your brand, and crafts the perfect messaging to bring them together.

We gather information on the best messaging for your brand through:

  • Informal interviews with your customers, 
  • A Brand discovery interview with you - the Founder,
  • Surveys of your current customers, 
  • Extended market research, including review mining and forum research,
  • An analysis of your competitors and their positioning, and where you could stand out,


What do you get at the end?

Once we’ve mined all that juicy information, we put together a report that outlines everything you need to effectively communicate with your audience:

  • A demographic of your target audience, including 3 customer avatars
  • The main pains of your target audience.
  • A Founder Story
  • Your Unique Mechanism.
  • The messaging that will speak to your target audience


2. Customer Journey Mapping & Funnel Development

Once we have your messaging document, we use it as a blueprint to outline your customer ascension funnel - the way we’ll move people from coming across your brand, all the way to being loyal fans.


A well-implemented and automated customer journey (funnel) is the foundation of any successful business. Without an automated customer journey with regular touchpoints, the lead loses connection with the resort and may well go elsewhere. It allows for a thought-out path for the lead to be led through on autopilot, nurturing them and generating warm leads in the form of booked consultations which can be closed more easily.


Our Funnel Building Process creates a well-oiled machine, constantly working to provide empathetic and compelling touchpoints to your audience, moving them through the customer lifecycle.


Because it’s much cheaper to keep a current customer than it is to win a new one. A funnel that nurtures means a greater customer lifetime value, and less churn.



How do we do it?

Using Go High Level, the marketing tool that the whole industry is moving towards, we create your end-to-end customer journey including email nurture sequences and automated customer journeys which results in booked appointments and sales.

What do you get at the end?

At the end of stage 2, you’ll have a detailed customer journey map that shows you:

  • The stages of your sales pipeline/customer journey
  • The possible cost per acquisition
  • The best channels for reaching your target audience in relation to this spend.
  • A content strategy aligned with the customer journey and funnel stages.
  • Email automation and sequencing to deliver personalized content and offers to your audience

Initial setup of the website and tracking systems.

At the end of stage 2, you’ll have a detailed customer journey map that shows you:

  • Develop retargeting campaigns to re-engage users and maximize conversions.
  • Optimize landing pages, forms, and checkout processes through A/B testing and CRO techniques.
  • Set up robust analytics and reporting systems to track key metrics and provide actionable insights to clients.


3. A.I Website

Having a highly optimised website, built in an expert platform such as Duda that we use is crucial. Enabling customised messaging based on the user’s number of visits or time of year, personalises the content and helps to increase conversions.


How do we do this?

We are pros, this is our bred and butter and the central piece of the business. Developing beautiful websites that convert and are ‘sticky’ is what we do.

What do you get at the end?

A beautiful website that generates leads, is easy to edit and is highly engaging for your target audience.

4. Social Media

How do we do this?

Developing an engaging social media presence which also drives leads is crucial for the company’s success.

We have experts from Marisa Peer’s social team as well as those who have worked with Jay Shetty to give out social media solutions the wellbeing boost that your company deserves. 


Deep dive in the company’s archives and create engaging content across all channels


What do you get at the end?

Increased engagement and new leads being delivered regularly into the ecosystem.

5. Influencer Marketing and podcasts

Build your brand as a leader and authority in the space by featuring as a Guest on relevant wellbeing Podcasts and leverage word of mouth referrals with influencer marketing.

How do we do it?

We are experts in the field of influencer and podcast marketing and know the well-being sector inside out. Using podcasting and influencers, we know how to put ‘bums on seats’ in your retreat.



Understanding your target audience and crafting compelling narratives that resonate, ensures that your retreat's message is heard loud and clear.


What do you get at the end?

Our authentic well-being marketing helps your retreat stand out in a crowded marketplace by collaborating with influencers and getting you featured on Podcats. These well-respected well-being influencers already have large audiences to put your brand before…Eureka! Enjoy a new increase in client acquisition and a thriving community of brand supporters, helping you make the positive impact in the world you seek.

6. Online Advertising

Amplifying your message with Paid advertising is an extremely effective way to increase the lead flow into your funnel and marketing ecosystem. 


Leveraging Google Adwords and Meta’s advertising tools you can target specific audiences effectively.


How do we do it?

Because the detail of customer research has been so deep, this part is a lot easier. We have the ideal customer’s behaviour and profile mapped out and the copy to target them effectively.

What do you get at the end?

You get highly targeted and warm leads delivered into the funnel on autopilot, creating and enhancing a profitable campaign for the business.

Client experience

Marisa Peer


“ Worked with Marisa Peer from the start of the company to define the vision and messaging, building brochures and email sequences that speak directly to the target audience.

We produced Marisa’s second season of her podcast, Master Your Mind With Marisa in which esteemed guests such as Gaby Bernstein and Lewes Howes were invited on her podcast.”

www.marisapeer.com

Rythmia Life Advancement Center


“Landing page strategy and creation for Facebook funnel as well as a successful influencer marketing campaign which delivered 500 clients to the center over the year engagement. ”

CPD Standards


“ Determined the messaging strategy through whiteboard sessions with the founder and ran a LinkedIn campaign, creating ad copy, scripting the landing page and email sequence to target pain points. This funnel was used to grow the company from start up to market leading provider.”

CPD Standards


“ Determined the messaging strategy through whiteboard sessions with the founder and ran a LinkedIn campaign, creating ad copy, scripting the landing page and email sequence to target pain points. This funnel was used to grow the company from start up to market leading provider.”

“I have tried other products that worked fine, but this one is certainly the best of them all. It brings efficiency to a new level of simplicity.”


Jane Smith

New York

“The service is friendly and the results are always of the highest quality. I am recommending to all my friends and colleagues.”


Dana Rosen

Houston

“If you are looking for a high quality company, I highly recommend this one. They are the very best in the field, no compromise.”


Madelaine Taylor

Paris